2016 Car Rentals Customer Service Awards

The best customer service for Car Rentals in 2016 was:
Enterprise Rent-A-Car

The customer service provided by Enterprise Rent-A-Car in 2016 rated as Disappointing.

There were 108 companies out of 652 in 2016 with a higher rating.

The fact that Enterprise Rent-A-Car was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Car Rentals.
Enterprise Rent-A-Car
Car Rentals

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Enterprise Rent-A-Car46.1882
National Car Rental37.508
Alamo Rent A Car37.4025
Payless Car Rental24.6543
Thrifty Car Rental18.6025
Dollar Rent A Car18.4026
Budget Rent A Car15.2012