2016 Auto Manufacturers Customer Service Awards



The best customer service for Auto Manufacturers in 2016 was:
Lincoln

The customer service provided by Lincoln in 2016 rated as Disappointing.

There were 30 companies out of 652 in 2016 with a higher rating.

The fact that Lincoln was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Lincoln
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Lincoln71.6010
Suzuki54.5315
Acura47.0921
Mazda45.6933
Porsche44.797
Honda42.2746
Volvo41.3312
Buick39.708
Lexus39.6025
Subaru38.4635
BMW38.1128
Audi37.369
Kia37.1649
Toyota34.7082
Mitsubishi32.6014
Nissan29.4865
Hyundai29.4283
GMC27.8017
Infiniti27.6011
Ford27.4647
Harley Davidson27.1618
Chevrolet25.5963
Jeep25.0050
Volkswagen21.9523
Cadillac21.609
Chrysler21.2059
Dodge20.4245
Mercedes16.4010
Isuzu11.6010
General Motors10.6011

Other Companies

The following companies did not receive enough comments for an official rating during 2016: