2015 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2015 was:
Living Social

The customer service provided by Living Social in 2015 rated as Disappointing.

There were 37 companies out of 693 in 2015 with a higher rating.

The fact that Living Social was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Web Sites and Services.
Living Social
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Living Social65.1811
Vistaprint64.6010
NetFlix60.74108
Shutterfly58.7139
iTunes45.7118
PayPal45.0127
Mozilla40.4914
Rhapsody40.009
Ticketmaster33.3847
StubHub31.0715
Classmates.com30.2578
Skype28.7546
Pinterest28.5330
VRBO27.005
FanDuel26.8044
Dropbox26.3618
FTD.com26.0010
Groupon25.92365
Google25.80233
Spotify25.5058
ChristianMingle25.4338
Facebook24.94739
Weebly24.6913
YouTube23.6010
EHarmony23.29112
Skrill23.1724
Uber22.08546
LinkedIn21.76135
Hotmail21.5468
Zynga21.39116
Zoosk19.8638
Incredimail19.8023
Match.com19.45121
Full Tilt Poker19.0911
Twitter18.8030
Homestead18.609
Snapfish18.30111
Bing18.2022
Yahoo18.07809
Craigslist17.81247
Webkinz17.6039
Fandango17.2026
Gmail16.6016
Blockbuster Online15.008
MySpace14.8036
Lyft13.4021
DraftKings11.8098
PokerStars11.8012
ESPN10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2015: