2015 Sporting Goods Customer Service Awards

The best customer service for Sporting Goods in 2015 was:
Gander Mountain

The customer service provided by Gander Mountain in 2015 rated as Disappointing.

There were 26 companies out of 693 in 2015 with a higher rating.

The fact that Gander Mountain was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Sporting Goods.
Gander Mountain
Sporting Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Gander Mountain76.3330
Famous Footwear50.897
Sports Authority48.1919
North Face34.4817
Hibbett Sports28.0020
Bass Pro Shops27.0635
Academy Sports and Outdoors21.605
Dick's Sporting Goods16.005

Other Companies

The following companies did not receive enough comments for an official rating during 2015: