2015 Resorts, Hotels and Motels Customer Service Awards

The best customer service for Resorts, Hotels and Motels in 2015 was:

The customer service provided by RCI in 2015 rated as Disappointing.

There were 49 companies out of 693 in 2015 with a higher rating.

The fact that RCI was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Resorts, Hotels and Motels.
Resorts, Hotels and Motels

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Marriott Rewards41.897
Holiday Inn35.8257
Comfort Inn32.31127
Best Western25.6849
Days Inn22.82212
Hampton Inn21.0013

Other Companies

The following companies did not receive enough comments for an official rating during 2015: