2015 Power and Utilities Customer Service Awards



The best customer service for Power and Utilities in 2015 was:
PG&E

The customer service provided by PG&E in 2015 rated as Disappointing.

There were 32 companies out of 693 in 2015 with a higher rating.

The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&E
Power and Utilities

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
PG&E68.6016
APS67.605
Stream Energy49.8010
OG&E38.4041
FPL31.9546
DTE Energy31.0010
National Grid30.6025
Atmos Energy25.8715
ComEd24.6018
PSE&G24.4633
Entergy21.608
Duke Energy20.5664
Xcel Energy20.4014
Ambit Energy20.007
Dominion Power19.4020
Vectren17.4017
Waste Management14.8012

Other Companies

The following companies did not receive enough comments for an official rating during 2015: