2015 Credit Card Companies Customer Service Awards



The best customer service for Credit Card Companies in 2015 was:
Visa

The customer service provided by Visa in 2015 rated as Disappointing.

There were 82 companies out of 693 in 2015 with a higher rating.

The fact that Visa was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
Visa
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Visa51.2911
MasterCard42.5315
Capital One41.1319
Barclays39.476
Bank of America28.80120
American Express26.1339
Green Dot16.8028
NetSpend14.6035

Other Companies

The following companies did not receive enough comments for an official rating during 2015: