2015 Computer Software Customer Service Awards



The best customer service for Computer Software in 2015 was:
Carbonite

The customer service provided by Carbonite in 2015 rated as Disappointing.

There were 147 companies out of 693 in 2015 with a higher rating.

The fact that Carbonite was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Computer Software.
Carbonite
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Carbonite42.8010
Kaspersky32.4745
BitDefender32.0653
McAfee30.3251
Microsoft29.31175
Rosetta Stone28.8638
AVG26.6174
ZoneAlarm26.606
Symantec26.1724
TurboTax25.4893
Avid24.3414
Adobe23.97112
QuickBooks23.2068
Avast21.70142
Oracle21.1618
Quicken20.0030
Trend Micro19.8011
Digital River18.0012
Autodesk17.4012
Acronis17.006
ESET16.808
Nero15.805
VMware15.608
SonicWALL11.806
Malwarebytes10.007
Topaz Labs10.007

Other Companies

The following companies did not receive enough comments for an official rating during 2015: