2015 Clothing and Department Stores Customer Service Awards



The best customer service for Clothing and Department Stores in 2015 was:
Bloomingdales

The customer service provided by Bloomingdales in 2015 rated as Disappointing.

There were 31 companies out of 693 in 2015 with a higher rating.

The fact that Bloomingdales was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Clothing and Department Stores.
Bloomingdales
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bloomingdales69.8010
Neiman Marcus65.0519
Zara57.405
Nordstrom56.8423
Lane Bryant54.1913
Stein Mart53.926
American Eagle Outfitters51.8010
Lord and Taylor51.6040
Boscov's51.3813
Belk47.8914
Columbia Sportswear46.7315
JCPenney44.41127
Abercrombie & Fitch42.319
DSW42.2914
Kohl's41.28101
Saks Fifth Avenue37.519
Goodwill37.4670
Rue 2137.4025
TJ Maxx34.9663
LL Bean32.2010
Ulta31.8730
Dillard's30.3324
Burlington Coat Factory29.9656
Younkers29.757
Macy's29.1282
Nike28.6531
Hollister27.508
Victoria's Secret26.6848
Forever 2125.0817
Ross23.0455
Marshalls20.0071
Old Navy18.4282
The Gap15.405
Banana Republic15.2011
Spirit Halloween14.6015

Other Companies

The following companies did not receive enough comments for an official rating during 2015: