2015 Cable Customer Service Awards



The best customer service for Cable in 2015 was:
Suddenlink

The customer service provided by Suddenlink in 2015 rated as Disappointing.

There were 45 companies out of 693 in 2015 with a higher rating.

The fact that Suddenlink was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Suddenlink
Cable

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suddenlink61.41116
Telus50.8040
Brighthouse49.3923
Shaw42.7794
Fios42.719
Cox41.6760
Rogers38.6968
Charter38.1040
Cogeco37.6020
Time Warner Cable32.99171
Windstream31.6244
AT&T Uverse31.53142
Frontier Communications30.1360
HBO30.0014
RCN28.2516
Comcast28.09534
Mediacom26.0362
Xfinity25.1360
CenturyLink24.60278
Cincinnati Bell20.9077
Optimum20.808
Atlantic Broadband20.0022

Other Companies

The following companies did not receive enough comments for an official rating during 2015: