2014 Warehouse and Big Box Stores Customer Service Awards



The best customer service for Warehouse and Big Box Stores in 2014 was:
Fry's

The customer service provided by Fry's in 2014 rated as Disappointing.

There were 62 companies out of 581 in 2014 with a higher rating.

The fact that Fry's was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Warehouse and Big Box Stores.
Fry's
Warehouse and Big Box Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Fry's57.4718
Ace Hardware57.1813
Home Depot55.1164
Lowe's50.98106
Target50.10121
Radio Shack50.0953
Best Buy43.45166
Kroger41.5058
Sam's Club34.26159
Kmart33.33292
Costco32.6657
Sears30.08304
Meijer29.3319
Walmart26.93268
BJs19.205
Ikea19.0051

Other Companies

The following companies did not receive enough comments for an official rating during 2014: