2014 Shopping Web Sites Customer Service Awards



The best customer service for Shopping Web Sites in 2014 was:
Zappos

The customer service provided by Zappos in 2014 rated as Satisfying.

There were 2 companies out of 581 in 2014 with a higher rating.
Zappos
Shopping Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Zappos152.276
Amazon.com59.58116
Overstock.com53.5016
ProFlowers33.1428
TigerDirect.com29.405
GameFly25.6331
NewEgg.com22.2045
eBay20.47132
Bradford Exchange20.006
CheapTickets17.0030
Teleflora15.8020
Half.com14.2017
Fingerhut13.6027

Other Companies

The following companies did not receive enough comments for an official rating during 2014: