2014 Power and Utilities Customer Service Awards



The best customer service for Power and Utilities in 2014 was:
Vectren

The customer service provided by Vectren in 2014 rated as Disappointing.

There were 43 companies out of 581 in 2014 with a higher rating.

The fact that Vectren was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Vectren
Power and Utilities

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Vectren64.005
PG&E48.1016
Atmos Energy40.3024
ComEd39.097
Duke Energy35.1674
National Grid34.1330
DTE Energy33.2913
FPL31.0911
Dominion Power25.6913
OG&E21.7618
PSE&G18.4036
Stream Energy17.008
Xcel Energy14.8011
APS13.007

Other Companies

The following companies did not receive enough comments for an official rating during 2014: