2014 Newspapers Customer Service Awards

The best customer service for Newspapers in 2014 was:
Washington Post

The customer service provided by Washington Post in 2014 rated as Disappointing.

There were 217 companies out of 581 in 2014 with a higher rating.

The fact that Washington Post was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Washington Post

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Washington Post32.02110
Chicago Tribune28.4255
Los Angeles Times26.6848
New York Times25.6037
Wall Street Journal25.6024
Boston Globe18.2011

Other Companies

The following companies did not receive enough comments for an official rating during 2014: