2014 Credit Card Companies Customer Service Awards



The best customer service for Credit Card Companies in 2014 was:
Visa

The customer service provided by Visa in 2014 rated as Disappointing.

There were 44 companies out of 581 in 2014 with a higher rating.

The fact that Visa was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
Visa
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Visa63.806
American Express51.6239
Capital One41.7312
Bank of America33.1249
Barclays23.205
NetSpend21.6050
MasterCard21.4018

Other Companies

The following companies did not receive enough comments for an official rating during 2014: