2014 Computer Software Customer Service Awards



The best customer service for Computer Software in 2014 was:
Carbonite

The customer service provided by Carbonite in 2014 rated as Disappointing.

There were 66 companies out of 581 in 2014 with a higher rating.

The fact that Carbonite was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Computer Software.
Carbonite
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Carbonite56.508
McAfee43.3336
TurboTax38.9832
Symantec32.2127
Rosetta Stone31.5724
AVG27.2362
Digital River26.4018
Adobe24.9360
Microsoft24.29118
ZoneAlarm22.208
Trend Micro21.6013
Avast20.80139
QuickBooks20.2060
Kaspersky20.0036
BitDefender19.2031
Quicken17.2050
Roxio14.8012
Nero12.6010
Oracle11.408
Autodesk11.0012
Acronis10.606
Topaz Labs10.2013

Other Companies

The following companies did not receive enough comments for an official rating during 2014: