2014 Cable Customer Service Awards



The best customer service for Cable in 2014 was:
Suddenlink

The customer service provided by Suddenlink in 2014 rated as Disappointing.

There were 49 companies out of 581 in 2014 with a higher rating.

The fact that Suddenlink was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Suddenlink
Cable

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suddenlink61.89121
Cox43.9651
Brighthouse37.4926
Windstream36.5522
Frontier Communications35.6257
Time Warner Cable35.55184
AT&T Uverse31.95141
Shaw31.2174
Xfinity28.6638
Telus27.8010
Mediacom27.0967
Comcast27.07284
Rogers25.8026
Charter24.6635
RCN23.6015
CenturyLink22.30158
Cincinnati Bell21.4042
Fios21.408
Atlantic Broadband21.0013

Other Companies

The following companies did not receive enough comments for an official rating during 2014: