2014 Auto Parts and Service Customer Service Awards



The best customer service for Auto Parts and Service in 2014 was:
CarMax

The customer service provided by CarMax in 2014 rated as Acceptable.

There were 10 companies out of 581 in 2014 with a higher rating.
CarMax
Auto Parts and Service

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
CarMax106.6715
Belk102.108
Napa Auto Parts59.005
Pep Boys50.3839
AutoZone47.8364
Advance Auto Parts41.9357
Exxon40.676
AAA38.5393
Discount Tire37.9523
Bosch34.3137
Firestone34.1312
Jiffy Lube22.2020
MAACO19.8049
Carfax16.2025
Sunoco14.0016

Other Companies

The following companies did not receive enough comments for an official rating during 2014: