2014 All Categories Customer Service Awards



The best customer service for All Categories in 2014 was:
Philippine Airlines

The customer service provided by Philippine Airlines in 2014 rated as Excellent.

There were 0 companies out of 581 in 2014 with a higher rating.
Philippine Airlines
All Categories

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Philippine Airlines192.406
NameSilo183.9113
Zappos152.276
Carnival Cruises140.005
Weber121.808
Lane Bryant120.005
Bed, Bath and Beyond118.7513
Publix115.308
Gander Mountain110.9315
Canon108.3071
CarMax106.6715
Belk102.108
LL Bean101.739
Nordstrom99.6730
Safeway95.408
Boscov's94.536
Volvo92.606
Aer Lingus91.605
Verizon DSL88.336
Saks Fifth Avenue87.005
Clearwire85.536
Dairy Queen84.519
Staples83.0075
Pier 181.758
Asus81.32466
Hallmark81.2020
Trader Joe's81.2010
Nintendo80.5714
Paychex79.7219
Bose78.005
National Car Rental77.2016
Southwest Airlines75.8326
Ryanair75.508
Kohl's74.9332
Little Tikes71.757
Seagate70.608
Starbucks67.9227
Wacom66.377
Office Depot64.8218
JCPenney64.5845
Big Lots64.3942
Country Living64.2914
Oster64.297
Vectren64.005
Visa63.806
Home Goods63.6010
ADT63.2946
TJ Maxx63.0936
CVS62.24116
Suddenlink61.89121
Proctor and Gamble61.5025
Frontier Airlines61.007
Celebrity Cruises60.8817
Cellular South60.676
JetBlue Airlines60.6015
Tractor Supply60.205
Enterprise Rent-A-Car59.6238
Amazon.com59.58116
Napa Auto Parts59.005
QVC58.9330
Shutterfly58.6813
Marshalls57.6813
Fry's57.4718
Ace Hardware57.1813
Hampton Inn57.0020
Vistaprint57.0010
Carbonite56.508
Princess Cruises55.908
Xbox55.8055
NetFlix55.3285
Home Depot55.1164
Marriott Rewards55.108
StubHub54.4519
Vizio54.1161
Kindle53.5136
Overstock.com53.5016
U-Haul53.5024
Onkyo53.0718
Epson52.9848
Oakley51.8914
American Express51.6239
Lowe's50.98106
Porsche50.876
World of Warcraft50.608
Pep Boys50.3839
Target50.10121
Radio Shack50.0953
TiVo50.0712
ALDI49.6834
Brother International49.2521
OnStar48.5969
Ricoh48.5813
PayPal48.5331
SunTrust48.3811
PG&E48.1016
Edward Jones48.097
Walgreens48.0942
AutoZone47.8364
SingTel47.7315
Bellsouth47.7118
Cub Cadet47.5011
Teleblend47.2712
Sports Authority47.0718
Cabela's47.0237
Troy-Bilt47.006
LensCrafters46.8353
Redbox44.8746
Cox43.9651
JP Morgan Chase43.497
Best Buy43.45166
McAfee43.3336
EasyJet42.8422
Delta Airlines42.5137
Rhapsody42.3023
Norwegian Cruise Line41.9826
Advance Auto Parts41.9357
Dollar Tree41.9324
Capital One41.7312
Sprint - Nextel41.697
Arby's41.63160
Cuisinart41.6245
D-Link41.6020
Kroger41.5058
Blizzard41.3042
Chase41.297
Toyota41.1588
USAA41.0938
DIRECTV40.90210
Bass Pro Shops40.6922
Exxon40.676
Lufthansa40.676
Neiman Marcus40.5929
Linksys40.3735
Atmos Energy40.3024
Logitech40.1336
Behringer40.0010
Ralphs39.719
Lexus39.6013
Michaels39.5617
United Airlines39.49101
Weebly39.4051
T-Mobile39.26175
ComEd39.097
TurboTax38.9832
Petsmart38.9145
AAA38.5393
Gmail38.497
Nexon38.405
Phillips38.4010
Apple38.38163
Pinterest38.2012
Discount Tire37.9523
Reader's Digest37.8011
Turtle Beach37.7312
Dyson37.7136
Mitsubishi37.5813
Brighthouse37.4926
Sirius37.4025
GMC37.3522
nTelos37.0633
Fred Meyer37.005
Alamo Rent A Car36.8423
Windstream36.5522
Victoria's Secret36.3636
Nikon36.0939
Supercuts35.8516
Geico35.6532
Frontier Communications35.6257
Hertz35.60150
Time Warner Cable35.55184
BMW35.5040
Lego35.4911
AT&T Wireless35.4899
Verizon Wireless35.38209
Citizens Bank35.2010
Duke Energy35.1674
Abercrombie & Fitch35.1312
Dish Network35.07118
Consumer Cellular35.009
Singapore Airlines35.005
LeapFrog34.9414
Bell Canada34.92105
Honeywell34.5522
OfficeMax34.3312
Bosch34.3137
Dollar General34.30623
Sam's Club34.26159
Westjet34.1859
Firestone34.1312
Kaiser Permanente34.1324
National Grid34.1330
Subaru33.9836
GameStop33.8755
Sanyo33.8532
Ryobi33.7332
American Airlines33.7174
iTunes33.6020
Aflac33.4633
Comfort Inn33.4174
Roku33.3735
Kmart33.33292
DTE Energy33.2913
ProFlowers33.1428
Bank of America33.1249
Hewlett-Packard33.1298
Genie33.005
PETCO32.9752
Western Union32.9618
AARP32.9330
HTC32.7568
Costco32.6657
Geek Squad32.2913
Dollar Rent A Car32.2841
Symantec32.2127
Toys R Us32.1661
Thrifty Car Rental32.1378
Square Enix32.0817
Washington Post32.02110
Spotify32.006
AT&T Uverse31.95141
Acer Computers31.9442
Boost Mobile31.92127
Experian31.7523
US Airways31.6938
Dillard's31.6516
Garmin31.5756
Rosetta Stone31.5724
United Healthcare31.4531
Proactive31.3523
John Deere31.2619
Shaw31.2174
FPL31.0911
Hyundai31.00100
KitchenAid31.0025
Mazda30.9566
LA Fitness30.9173
State Farm30.7746
Nissan30.6695
Etihad Airways30.1414
Hotwire30.0926
Sears30.08304
Chevrolet29.9746
PlayStation29.9580
Snapfish29.9029
Ulta29.8913
America Online29.6817
Blackberry29.6834
Days Inn29.64210
DHL29.6462
Dodge29.6171
Kia29.6162
Facebook29.60356
Harry and David29.609
Orbitz29.5261
Quest Diagnostics29.5241
Red Lobster29.406
TigerDirect.com29.405
Belkin29.3546
McDonalds29.34210
Meijer29.3319
Ford29.0441
Xfinity28.6638
Jimmy John's28.6516
Worx28.6516
Twitter28.6045
Samsung28.59436
MSI28.5618
Citibank28.5249
Asiana Airlines28.4913
Chicago Tribune28.4255
Incredimail28.1330
Avis27.9252
Burlington Coat Factory27.8755
Tracfone27.86280
Electronic Arts27.82117
Telus27.8010
Papa Johns27.7473
MetLife27.5724
Jensen27.505
WIND Mobile27.5012
Huawei27.4010
Volkswagen27.3663
TomTom27.2529
AVG27.2362
Mediacom27.0967
Comcast27.07284
Page Plus27.0516
Walmart26.93268
PNC Bank26.9135
Pioneer26.8619
Lenovo26.8290
Little Caesars26.8025
Holiday Inn26.6939
Los Angeles Times26.6848
Sonic26.6817
Big Fish Games26.63162
Priceline26.4647
Subway26.43120
Digital River26.4018
BasicTalk26.2040
Federal Express26.2020
LabCorp26.1724
LG26.12199
Bally Total Fitness26.007
Magnavox26.006
Kentucky Fried Chicken25.97126
Ubisoft25.9724
Dell25.8366
Rogers25.8026
Activision25.7664
Buick25.756
Toshiba25.71103
Citi Mortgage25.7027
Dominion Power25.6913
GameFly25.6331
Allstate25.6013
Cisco25.6010
New York Times25.6037
PokerStars25.6018
Wall Street Journal25.6024
Burger King25.57202
Lord and Taylor25.4531
Groupon25.37291
Taco Bell25.2989
Hotmail25.2768
Panera Bread25.2619
Coleman25.209
Vanguard25.2025
Banana Republic25.005
Mozilla25.0030
Xerox25.0021
Sony24.98252
RCI24.9618
Barnes and Noble24.9557
Adobe24.9360
Chrysler24.9190
Charter24.6635
Uniden24.6271
UPS24.61205
Cricket Wireless24.57101
Payless Car Rental24.5029
Maytag24.4967
General Motors24.4020
Hotels.com24.4059
Microsoft24.29118
Savers24.297
Expedia24.23248
US Cellular24.2333
Craftsman24.2015
eTrade24.2010
Juno24.2012
MySpace24.2020
Dewalt24.1621
US Postal Service24.08103
Haier24.0034
Jeep24.0044
Planet Fitness23.83243
Acura23.7728
EHarmony23.7664
Macy's23.6552
Panasonic23.6496
Casio23.606
RCN23.6015
TNT23.6033
Windows Live23.609
Ashley Furniture23.5884
Ally Bank23.3621
Homestead23.2619
Barclays23.205
Farmers Insurance23.207
Honda23.2058
XM Radio23.2021
Go Daddy23.119
NetZero23.1037
Goodwill23.0445
HughesNet23.0171
Avon23.0033
Famous Footwear23.008
Stihl23.005
Thermador23.006
Google22.86239
American Eagle Outfitters22.806
Columbia Sportswear22.8019
Koodo22.7621
Asurion22.6033
Motorola22.5465
Pizza Hut22.54898
Express Scripts22.51219
2K Sports22.4080
Netgear22.4076
Western Digital22.405
Classmates.com22.34106
CenturyLink22.30158
Whirlpool22.23158
Electrolux22.2022
Frigidaire22.2054
Jiffy Lube22.2020
NewEgg.com22.2045
ZoneAlarm22.208
Duane Reade22.0913
Straight Talk22.09201
Archos22.0015
Duracell22.009
Jaguar22.005
Lexmark22.0022
Westinghouse22.0012
Bing21.8526
Bloomingdales21.8011
Pitney Bowes21.8034
OG&E21.7618
RCA21.7080
Webkinz21.6441
NetSpend21.6050
Trend Micro21.6013
WeightWatchers21.6026
British Airways21.5728
Malaysia Airlines21.5173
Family Dollar21.5091
Audi21.4034
Cincinnati Bell21.4042
Fios21.408
KLM21.4014
MasterCard21.4018
Mercedes21.408
North Face21.4014
Hoover21.35105
Gold's Gym21.34175
Metro PCS21.34115
Match.com21.3091
BBVA Compass21.206
Blue Cross Blue Shield of Florida21.2038
Fifth Third Bank21.2048
Sharp21.2041
Sports Illustrated21.2015
MajicJack21.02117
Atlantic Broadband21.0013
Energizer21.005
Husqvarna21.0029
Equifax20.8635
Spirit Airlines20.84185
Avast20.80139
General Electric20.8031
Rite Aid20.8010
Timberland20.809
Time Magazine20.8033
TransUnion20.807
Net1020.76173
Air Canada20.6028
Timex20.607
eBay20.47132
H2O Wireless20.4020
Infiniti20.4018
Pottery Barn20.4048
Hamilton Beach20.2023
ING Direct20.208
QuickBooks20.2060
Bradford Exchange20.006
Kaspersky20.0036
TCF Bank20.005
Vonage20.0016
MAACO19.8049
TripAdvisor19.8072
Hearst Magazines19.7574
Gateway Computers19.6011
HSBC19.6036
Lifetime Fitness19.609
DeLonghi19.4011
Nokia19.4029
Verizon Residential19.4015
BitDefender19.2031
BJs19.205
FTD.com19.2014
Kodak19.2023
TD Bank19.2013
Zynga19.20100
24 Hour Fitness19.0038
Audiovox19.008
Ikea19.0051
Cadillac18.806
Hotpoint18.6037
Simple Mobile18.608
Sovereign Bank18.605
PSE&G18.4036
Boston Globe18.2011
SafeLink Wireless18.20109
US Bank18.2014
Aetna18.0037
Earthlink18.008
HEB18.0010
Humana18.0044
The Hartford18.006
Harley Davidson17.806
Travelocity17.8059
Craigslist17.67215
SanDisk17.606
Trivago17.6015
Ross17.5011
Wendy's17.505
ADP17.4058
Sylvania17.4013
Cigna17.2024
Fido17.2020
Huntington National Bank17.209
Quicken17.2050
LinkedIn17.1386
Anthem Blue Cross17.0080
CheapTickets17.0030
JVC17.0017
MSN17.0049
Stream Energy17.008
Navy Federal Credit Union16.8011
Valve Steam16.8051
Best Western16.6013
Virgin Mobile16.6042
Skrill16.4010
Carfax16.2025
NordicTrack16.205
Regions Bank16.2016
Wells Fargo16.2051
Alcatel16.009
Kenmore16.0065
Poulan16.0010
Prudential16.007
Zoosk16.0057
Greyhound15.9956
Budget Rent A Car15.8026
Pogo15.8090
Teleflora15.8020
Ticketmaster15.8022
Coby15.6848
Kyocera15.6012
Skype15.6063
Magellan15.4010
Yahoo15.22648
BB&T15.207
Uber15.0461
Anytime Fitness15.007
Suzuki15.0015
MoneyGram14.8027
Polaroid14.8020
Roxio14.8012
Slingbox14.806
Xcel Energy14.8011
Cellcom14.605
Isuzu14.606
John Hancock14.605
Sallie Mae14.4011
Half.com14.2017
Vodafone14.2012
Mini14.006
Sunoco14.0016
GE Money Bank13.807
Caremark13.755
Fingerhut13.6027
Morgan Stanley13.605
Old Navy13.4011
ACS13.3312
Vtech13.2016
YouTube13.2010
Android13.0021
APS13.007
Radisson13.005
Union Bank13.005
Fandango12.8010
eMachines12.608
Nero12.6010
ChristianMingle12.4011
Hitachi11.8013
IBM11.807
Air France11.606
Iberia11.608
Oracle11.408
Autodesk11.0012
Land Rover11.0015
21st Century10.609
Acronis10.606
Dropbox10.609
Rue 2110.409
Topaz Labs10.2013
Alltel Wireless10.006
Nextar10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2014: