2013 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2013 was:
Shutterfly

The customer service provided by Shutterfly in 2013 rated as Acceptable.

There were 21 companies out of 562 in 2013 with a higher rating.
Shutterfly
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Shutterfly84.7016
NetFlix70.2681
WebEx69.2711
iTunes65.4025
Vistaprint63.6010
PayPal53.3976
Windows Live53.097
StubHub46.5319
Living Social43.0942
Groupon39.29143
Blockbuster Online33.0020
Snapfish31.8532
Incredimail29.3842
Classmates.com29.2196
Rhapsody28.9621
PokerStars28.209
EHarmony27.6532
Bing27.5347
Weebly26.0633
Webkinz24.8953
Match.com24.6997
FreeCreditReport.com24.406
Facebook24.03140
Pinterest23.509
Zynga21.42180
Ticketmaster21.0026
FTD.com20.4023
Google20.40106
Yahoo20.38606
Hotmail20.2065
Fandango19.407
Twitter19.2033
LinkedIn18.08114
Homestead17.2010
Craigslist15.88146
Zoosk15.6038
MySpace15.0046
Skype15.0095
Gmail13.809
Full Tilt Poker10.005
Mozilla10.0015

Other Companies

The following companies did not receive enough comments for an official rating during 2013: