2013 Shipping Companies Customer Service Awards



The best customer service for Shipping Companies in 2013 was:
UPS

The customer service provided by UPS in 2013 rated as Disappointing.

There were 216 companies out of 562 in 2013 with a higher rating.

The fact that UPS was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
UPS
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
UPS34.54182
DHL34.2968
US Postal Service31.2699
Federal Express28.7434
TNT21.6014