2013 Newspapers Customer Service Awards

The best customer service for Newspapers in 2013 was:
Los Angeles Times

The customer service provided by Los Angeles Times in 2013 rated as Disappointing.

There were 157 companies out of 562 in 2013 with a higher rating.

The fact that Los Angeles Times was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Los Angeles Times

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Los Angeles Times40.4639
New York Times38.5135
Washington Post32.9753
Wall Street Journal30.5347
USA Today25.805
Boston Globe21.4028
Chicago Tribune21.2041

Other Companies

The following companies did not receive enough comments for an official rating during 2013: