2013 Investments Customer Service Awards



The best customer service for Investments in 2013 was:
Liberty Mutual

The customer service provided by Liberty Mutual in 2013 rated as Acceptable.

There were 16 companies out of 562 in 2013 with a higher rating.
Liberty Mutual
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Liberty Mutual102.108
Chase80.6715
Edward Jones60.205
ING Direct53.0712
Quicken Loans48.755
Navy Federal Credit Union47.0812
USAA40.1360
JP Morgan Chase37.5040
Citizens Bank35.119
MetLife33.5428
Citi Mortgage33.2176
SunTrust32.0730
Citibank30.2268
Fifth Third Bank29.3523
PNC Bank29.0991
Bank of America25.60111
BBVA Compass25.007
TCF Bank24.297
Sovereign Bank24.2029
Allstate23.2333
Regions Bank22.6554
BB&T22.0027
TD Bank21.8020
Wells Fargo21.76135
HSBC21.6848
Ally Bank21.6245
Cigna20.4017
Vanguard20.2017
John Hancock19.008
US Bank17.9724
HR Block17.608
Prudential16.208

Other Companies

The following companies did not receive enough comments for an official rating during 2013: