2013 Home Phone Customer Service Awards



The best customer service for Home Phone in 2013 was:
Suddenlink

The customer service provided by Suddenlink in 2013 rated as Disappointing.

There were 67 companies out of 562 in 2013 with a higher rating.

The fact that Suddenlink was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Phone.
Suddenlink
Home Phone

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suddenlink61.27120
Cogeco56.629
Telus54.7516
Cablevision45.4911
Cox43.6936
AT&T Uverse41.84182
Verizon Residential39.708
Xfinity37.2494
Rogers36.4978
Shaw35.45104
Charter34.5428
Comcast34.41469
Time Warner Cable33.41343
Windstream33.37103
Frontier Communications32.9585
Mediacom31.16112
Fios30.0025
Brighthouse27.0635
RCN24.6018
CenturyLink22.20312
MajicJack22.16321
Cincinnati Bell22.0033
Optimum17.6010
Insight16.006

Other Companies

The following companies did not receive enough comments for an official rating during 2013: