2013 Credit Card Companies Customer Service Awards



The best customer service for Credit Card Companies in 2013 was:
Capital One

The customer service provided by Capital One in 2013 rated as Disappointing.

There were 62 companies out of 562 in 2013 with a higher rating.

The fact that Capital One was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
Capital One
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Capital One63.1746
NetSpend40.3434
American Express34.0462
Bank of America25.60111
MasterCard21.2015
Visa20.6010

Other Companies

The following companies did not receive enough comments for an official rating during 2013: