2013 Clothing and Department Stores Customer Service Awards



The best customer service for Clothing and Department Stores in 2013 was:
Neiman Marcus

The customer service provided by Neiman Marcus in 2013 rated as Acceptable.

There were 8 companies out of 562 in 2013 with a higher rating.
Neiman Marcus
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Neiman Marcus109.406
LL Bean106.4511
Boscov's79.4010
Macy's68.39126
The Gap61.1813
JCPenney60.80120
Nordstrom58.4051
Kohl's57.4628
Dillard's56.8237
Lord and Taylor50.177
Nike49.0010
TJ Maxx40.1638
Lands' End38.919
Victoria's Secret35.3324
Burlington Coat Factory29.5642
American Eagle Outfitters28.719
Abercrombie & Fitch25.2245
Banana Republic20.005
Bloomingdales16.009
Goodwill11.007

Other Companies

The following companies did not receive enough comments for an official rating during 2013: