2013 Cell Phone Providers Customer Service Awards



The best customer service for Cell Phone Providers in 2013 was:
Consumer Cellular

The customer service provided by Consumer Cellular in 2013 rated as Disappointing.

There were 45 companies out of 562 in 2013 with a higher rating.

The fact that Consumer Cellular was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cell Phone Providers.
Consumer Cellular
Cell Phone Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Consumer Cellular70.0911
BasicTalk67.4314
Cellular South62.119
AT&T Wireless55.39165
Verizon Wireless45.56228
Sprint - Nextel40.0933
GoPhone39.9024
Koodo36.6715
Fido35.7641
Tracfone35.13401
SingTel34.0715
SafeLink Wireless33.55168
T-Mobile32.54259
Bell Canada31.2599
Page Plus30.7027
Boost Mobile30.49211
US Cellular29.82115
Virgin Mobile29.15177
Alltel Wireless28.2011
Metro PCS27.8885
Straight Talk25.27664
nTelos24.4023
Net1023.62470
Cricket Wireless23.1185
Simple Mobile21.1343
Vodafone13.606
Airtel12.608

Other Companies

The following companies did not receive enough comments for an official rating during 2013: