2012 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2012 was:
Vistaprint

The customer service provided by Vistaprint in 2012 rated as Acceptable.

There were 18 companies out of 511 in 2012 with a higher rating.
Vistaprint
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Vistaprint92.8928
NetFlix85.86161
iTunes61.93110
Living Social59.8024
Weebly54.8314
Groupon50.06193
Shutterfly48.4652
StubHub47.0724
PayPal45.2884
Mozy43.476
YouTube41.897
Snapfish39.4040
Match.com35.4991
FreeCreditReport.com35.0715
Mozilla34.6913
Ticketmaster33.3221
Classmates.com33.1795
Zynga31.33204
Webkinz30.7332
Rhapsody29.3029
LinkedIn29.00125
Blockbuster Online28.7756
Yahoo26.52278
Windows Live26.0619
Zoosk24.6619
FTD.com24.2015
WebEx24.007
Google23.47173
EHarmony22.0013
Hotmail21.3763
Facebook18.0878
Skype17.25108
AuthorizeNet17.206
Craigslist17.20150
Twitter17.0017
Bing16.608
Incredimail15.4040
Limewire13.408
PokerStars12.206
Gmail11.809
MySpace10.6025

Other Companies

The following companies did not receive enough comments for an official rating during 2012: