2012 VOIP Customer Service Awards

The best customer service for VOIP in 2012 was:

The customer service provided by Vonage in 2012 rated as Disappointing.

There were 120 companies out of 511 in 2012 with a higher rating.

The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge

Other Companies

The following companies did not receive enough comments for an official rating during 2012: