2012 Shopping Web Sites Customer Service Awards



The best customer service for Shopping Web Sites in 2012 was:
Zappos

The customer service provided by Zappos in 2012 rated as Excellent.

There were 2 companies out of 511 in 2012 with a higher rating.
Zappos
Shopping Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Zappos181.7016
Amazon.com74.47137
TigerDirect.com61.029
Buy.com59.1516
ProFlowers55.3331
Overstock.com46.9638
NewEgg.com40.2899
GameFly37.50146
CheapTickets26.8657
Fingerhut21.1728
eBay20.73307
Half.com20.4333
Teleflora18.7077

Other Companies

The following companies did not receive enough comments for an official rating during 2012: