2012 Shipping Companies Customer Service Awards



The best customer service for Shipping Companies in 2012 was:
Federal Express

The customer service provided by Federal Express in 2012 rated as Disappointing.

There were 124 companies out of 511 in 2012 with a higher rating.

The fact that Federal Express was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
Federal Express
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Federal Express47.6659
UPS33.05236
US Postal Service32.72190
DHL29.25124
TNT18.2011