2012 Resorts, Hotels and Motels Customer Service Awards

The best customer service for Resorts, Hotels and Motels in 2012 was:

The customer service provided by Ramada in 2012 rated as Disappointing.

There were 72 companies out of 511 in 2012 with a higher rating.

The fact that Ramada was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Resorts, Hotels and Motels.
Resorts, Hotels and Motels

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Hampton Inn47.3423
Holiday Inn41.8394
Comfort Inn33.8531
Marriott Rewards32.2933
Days Inn26.18117
Best Western23.3639

Other Companies

The following companies did not receive enough comments for an official rating during 2012: