2012 Newspapers Customer Service Awards

The best customer service for Newspapers in 2012 was:
Washington Post

The customer service provided by Washington Post in 2012 rated as Disappointing.

There were 169 companies out of 511 in 2012 with a higher rating.

The fact that Washington Post was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Washington Post

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Washington Post40.1414
Los Angeles Times31.1847
Chicago Tribune30.06112
New York Times27.7330
Wall Street Journal26.2046
Boston Globe22.8050

Other Companies

The following companies did not receive enough comments for an official rating during 2012: