2012 Investments Customer Service Awards



The best customer service for Investments in 2012 was:
Liberty Mutual

The customer service provided by Liberty Mutual in 2012 rated as Acceptable.

There were 13 companies out of 511 in 2012 with a higher rating.
Liberty Mutual
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Liberty Mutual104.606
Charles Schwab63.2718
USAA53.5774
ING Direct52.0050
TD Bank41.1617
Cigna39.4025
Chase38.9253
Ally Bank38.0335
Vanguard37.2933
JP Morgan Chase35.7667
Citibank31.48181
PNC Bank31.10194
Fifth Third Bank30.5428
MetLife28.8445
Citizens Bank28.8050
Edward Jones28.409
Bank of America27.79328
Citi Mortgage27.53236
Allstate26.5763
Regions Bank26.35141
BB&T25.5135
Sovereign Bank24.5074
US Bank24.4543
SunTrust24.1664
Prudential24.007
Wells Fargo22.56370
HSBC20.59144
Union Bank20.208
Merrill Lynch17.009

Other Companies

The following companies did not receive enough comments for an official rating during 2012: