2012 GPS Customer Service Awards



The best customer service for GPS in 2012 was:
OnStar

The customer service provided by OnStar in 2012 rated as Disappointing.

There were 156 companies out of 511 in 2012 with a higher rating.

The fact that OnStar was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within GPS.
OnStar
GPS

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
OnStar41.90156
Garmin34.94109
TomTom31.03103
Magellan29.4020
Navigon26.719
Nextar25.0619

Other Companies

The following companies did not receive enough comments for an official rating during 2012: