2012 Cruise Lines Customer Service Awards



The best customer service for Cruise Lines in 2012 was:
Holland America Line

The customer service provided by Holland America Line in 2012 rated as Acceptable.

There were 7 companies out of 511 in 2012 with a higher rating.
Holland America Line
Cruise Lines

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Holland America Line120.755
Carnival Cruises53.8361
Princess Cruises51.097
Norwegian Cruise Line33.8817

Other Companies

The following companies did not receive enough comments for an official rating during 2012: