2012 Credit Card Companies Customer Service Awards



The best customer service for Credit Card Companies in 2012 was:
Visa

The customer service provided by Visa in 2012 rated as Disappointing.

There were 45 companies out of 511 in 2012 with a higher rating.

The fact that Visa was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
Visa
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Visa72.177
Capital One37.8185
MasterCard32.0817
American Express30.6087
Bank of America27.79328

Other Companies

The following companies did not receive enough comments for an official rating during 2012: