2012 Computer Software Customer Service Awards



The best customer service for Computer Software in 2012 was:
Webroot

The customer service provided by Webroot in 2012 rated as Acceptable.

There were 22 companies out of 511 in 2012 with a higher rating.
Webroot
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Webroot88.936
Trend Micro47.3533
Microsoft47.0871
Symantec45.3088
Topaz Labs36.276
Rosetta Stone36.0678
TurboTax33.68157
Kaspersky32.4939
Carbonite30.6017
McAfee25.7157
Digital River25.2137
QuickBooks23.8084
Quicken22.96131
AVG22.0848
Adobe21.69118
BitDefender20.6015
Roxio20.0019
Avast17.2019
Nero14.806

Other Companies

The following companies did not receive enough comments for an official rating during 2012: