2012 Clothing and Department Stores Customer Service Awards



The best customer service for Clothing and Department Stores in 2012 was:
Nordstrom

The customer service provided by Nordstrom in 2012 rated as Acceptable.

There were 12 companies out of 511 in 2012 with a higher rating.
Nordstrom
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nordstrom107.649
TJ Maxx87.2935
Kohl's83.8516
Boscov's81.8020
The Gap63.8010
American Eagle Outfitters60.0015
Bloomingdales58.897
Dillard's56.9465
JCPenney50.8367
Lands' End49.7118
Macy's46.80225
Burlington Coat Factory41.3813
Neiman Marcus40.5315
Victoria's Secret39.6461
Abercrombie & Fitch19.56128

Other Companies

The following companies did not receive enough comments for an official rating during 2012: