2012 Cell Phone Providers Customer Service Awards



The best customer service for Cell Phone Providers in 2012 was:
GoPhone

The customer service provided by GoPhone in 2012 rated as Disappointing.

There were 88 companies out of 511 in 2012 with a higher rating.

The fact that GoPhone was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cell Phone Providers.
GoPhone
Cell Phone Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
GoPhone55.6065
SingTel55.2314
Verizon Wireless51.39448
Tracfone45.85386
SafeLink Wireless42.3986
AT&T Wireless39.72269
US Cellular37.8945
Simple Mobile37.4947
Koodo36.9617
Bell Canada34.84181
Sprint - Nextel34.6485
nTelos33.7339
Boost Mobile33.62424
Virgin Mobile32.46222
Net1031.20288
Metro PCS30.87195
Straight Talk29.12559
Fido28.5748
Alltel Wireless27.3842
Wirefly27.0516
T-Mobile26.57599
Cricket Wireless25.68264
Vodafone22.8019
Cellular One21.2010

Other Companies

The following companies did not receive enough comments for an official rating during 2012: