2012 Cable Customer Service Awards



The best customer service for Cable in 2012 was:
Cogeco

The customer service provided by Cogeco in 2012 rated as Acceptable.

There were 36 companies out of 511 in 2012 with a higher rating.
Cogeco
Cable

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Cogeco83.336
Telus68.6711
Insight57.676
Charter43.1969
Suddenlink43.03186
RCN40.9118
Comcast35.22696
Fios35.1649
Atlantic Broadband34.4715
Brighthouse34.0020
AT&T Uverse32.22654
Rogers30.72119
Frontier Communications30.20100
Optimum30.0715
Xfinity29.04119
Time Warner Cable28.96534
Windstream28.73160
Cox27.5396
Shaw26.84220
CenturyLink26.82616
Cablevision25.1347
Mediacom23.09178
Cincinnati Bell19.2012

Other Companies

The following companies did not receive enough comments for an official rating during 2012: