2012 Book Stores Customer Service Awards

The best customer service for Book Stores in 2012 was:
Barnes and Noble

The customer service provided by Barnes and Noble in 2012 rated as Terrible.

There were 337 companies out of 511 in 2012 with a higher rating.

The fact that Barnes and Noble was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Book Stores.
Barnes and Noble
Book Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Barnes and Noble27.94254

Other Companies

The following companies did not receive enough comments for an official rating during 2012: