2012 Auto Manufacturers Customer Service Awards



The best customer service for Auto Manufacturers in 2012 was:
Subaru

The customer service provided by Subaru in 2012 rated as Disappointing.

There were 54 companies out of 511 in 2012 with a higher rating.

The fact that Subaru was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Subaru
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Subaru65.6010
Lexus61.4711
Harley Davidson56.805
GMC49.0332
Suzuki48.0712
Honda39.8060
Infiniti37.2922
Kia37.2273
BMW36.4679
Mercedes36.406
Toyota35.61145
Hyundai34.55107
Audi33.5428
Chevrolet33.4569
Ford32.81111
Jeep28.6018
Volkswagen27.12116
Mazda25.4441
Dodge23.6026
Nissan23.28104
Cadillac21.806
Chrysler19.8034
Mini17.607
Mitsubishi16.406

Other Companies

The following companies did not receive enough comments for an official rating during 2012: