2011 Warehouse and Big Box Stores Customer Service Awards



The best customer service for Warehouse and Big Box Stores in 2011 was:
Kmart

The customer service provided by Kmart in 2011 rated as Acceptable.

There were 18 companies out of 466 in 2011 with a higher rating.
Kmart
Warehouse and Big Box Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Kmart95.84236
Home Depot93.07189
Kroger81.777
Meijer79.9721
Costco61.8067
Lowe's61.67180
Ace Hardware58.008
Sam's Club46.94163
Walmart42.89331
Ikea42.3144
Radio Shack38.40161
Best Buy37.11212
Fry's30.2020
Target29.74487
Sears28.89758

Other Companies

The following companies did not receive enough comments for an official rating during 2011: