2011 VOIP Customer Service Awards



The best customer service for VOIP in 2011 was:
Vonage

The customer service provided by Vonage in 2011 rated as Disappointing.

There were 131 companies out of 466 in 2011 with a higher rating.

The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.
Vonage
VOIP

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Vonage47.9331

Other Companies

The following companies did not receive enough comments for an official rating during 2011: