2011 VOIP Customer Service Awards

The best customer service for VOIP in 2011 was:

The customer service provided by Vonage in 2011 rated as Disappointing.

There were 131 companies out of 466 in 2011 with a higher rating.

The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge

Other Companies

The following companies did not receive enough comments for an official rating during 2011: