2011 Sporting Goods Customer Service Awards

The best customer service for Sporting Goods in 2011 was:

The customer service provided by Cabela's in 2011 rated as Disappointing.

There were 78 companies out of 466 in 2011 with a higher rating.

The fact that Cabela's was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Sporting Goods.
Sporting Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bass Pro Shops50.6010
North Face47.519
Sports Authority46.0423

Other Companies

The following companies did not receive enough comments for an official rating during 2011: