2011 Shipping Companies Customer Service Awards



The best customer service for Shipping Companies in 2011 was:
Federal Express

The customer service provided by Federal Express in 2011 rated as Disappointing.

There were 241 companies out of 466 in 2011 with a higher rating.

The fact that Federal Express was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
Federal Express
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Federal Express35.4667
UPS33.83269
DHL32.9069
US Postal Service27.32188

Other Companies

The following companies did not receive enough comments for an official rating during 2011: