2011 Resorts, Hotels and Motels Customer Service Awards

The best customer service for Resorts, Hotels and Motels in 2011 was:
Hampton Inn

The customer service provided by Hampton Inn in 2011 rated as Disappointing.

There were 46 companies out of 466 in 2011 with a higher rating.

The fact that Hampton Inn was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Resorts, Hotels and Motels.
Hampton Inn
Resorts, Hotels and Motels

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Hampton Inn69.6923
Best Western48.1315
Comfort Inn47.3330
Marriott Rewards42.0921
Holiday Inn41.5073
Days Inn36.82116

Other Companies

The following companies did not receive enough comments for an official rating during 2011: