2011 Pet Stores Customer Service Awards



The best customer service for Pet Stores in 2011 was:
Petsmart

The customer service provided by Petsmart in 2011 rated as Disappointing.

There were 61 companies out of 466 in 2011 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart63.0521
PETCO51.9532