2011 Investments Customer Service Awards



The best customer service for Investments in 2011 was:
Nationwide

The customer service provided by Nationwide in 2011 rated as Acceptable.

There were 12 companies out of 466 in 2011 with a higher rating.
Nationwide
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nationwide104.205
USAA103.8736
Scottrade65.377
Charles Schwab64.6218
Edward Jones59.7811
TD Bank55.0010
eTrade53.205
Liberty Mutual49.7811
ING Direct48.6730
Cigna44.076
Regions Bank40.25132
Prudential39.3617
Allstate39.1048
Citizens Bank38.3324
Sovereign Bank37.5372
US Bank35.2030
Chase35.0587
SunTrust32.8164
Vanguard31.2020
Barclays30.008
BB&T29.6911
MetLife28.1724
PNC Bank26.70102
Bank of America24.84455
Citibank22.48121
Wells Fargo21.86483
JP Morgan Chase20.6290
HSBC20.51157
Ally Bank18.8554
Citi Mortgage18.20177

Other Companies

The following companies did not receive enough comments for an official rating during 2011: